Food and Beverages Tech Review: Specials Magazine

In the realm of food safety and quality assurance, Guillaume Couture stands out as a seasoned professional with 13 years of dedicated service at Kerry, a global leader in taste and nutrition solutions. Holding the role of quality director, Guillaume has experienced various positions within the company, honing his expertise to ensure the highest standards in food safety. Based at Kerry’s Ste-Claire, Quebec facility, Guillaume’s commitment to a holistic approach has elevated the quality of nutritional beverages and helped Kerry provide customers with safe, great-tasting products. The Ste-Claire Advantage The Ste-Claire facility plays a crucial role in the production of nutritional beverages. What sets this facility apart is its strong technical expertise. Kerry Ste.-Claire’s onsite research, development & applications (RD&A) team co-creates customized beverage solutions with Canada and the United States. The food scientists closely partner in the facility with the manufacturing team, streamlining product development, trials, scale-ups, and troubleshooting. “A key feature of the nutritional beverages produced at Ste-Claire is their extended shelf life, ranging from 9 to 18 months.” ‘Safety First, Quality Always’ is a guiding principle at Kerry that Ste-Claire embraces. As a world leader in providing sustainable nutrition solutions that are better for people while minimizing their impact on the environment, Kerry’s facilities have a great responsibility to customers and consumers. They rise to the challenge with their strong culture of ownership and preventive programs that meet and exceed CFIA and FDA standards, applying local expertise and leveraging global programs to ensure food safety and quality in all they do. Guillaume’s Remarkable Leadership Guillaume has been instrumental in steering the plant towards excellence, following Kerry’s guiding principle of safety first and quality always. His leadership has been characterized b

Food Safety Consulting

Big food safety labs look efficient—automated systems, global reach, and high-volume testing for pathogens, allergens, and residues. Data flows through LIMS software, and customer service is managed through ticket numbers and call queues. On paper, the process appears efficient, but in practice, it often falls short. A pathogen screen that should take 24 hours stretches into 72. Reports are delayed without clear explanations, and clients are left dealing with reps reading from scripts. The issue isn’t a lack of resources—it’s a lack of agility and connection. In a world where food safety risks move fast, your lab should move faster. This is where Alliant Food Safety Labs stands apart. As an independent lab with over 25 years of experience in food contract testing, it focuses on fast turnaround times without cutting corners. Results are delivered on time thanks to efficient systems, an experienced team, and a deliberate approach to managing volume. When other labs miss deadlines or leave clients in the dark, Alliant remains clear, fast, and accountable. Clients get direct access to scientists, quick answers, and testing that runs on time—every time. We designed every part of this lab to meet the real-world demands of food manufacturers and producers—from fast, accurate testing to clear, actionable support. Our goal is to help clients stay safe, compliant, and ahead,” says Jeffrey L. Krawczak, Lab Director. Where testing is urgent, Precision is critical and decisions can't wait. Clients trust Alliant Food Safety Labs for reliable, end-to-end service—combining industry and laboratory expertise to handle labeling, testing, compliance, and regulatory support, all through one experienced, easy-to-work-with team. Unlike many consultants who operate remotely and only offer documentation, Alliant conducts all testing, analysis, and reporting in-house. As a true process authority—with a foundation in thermal processing and a deep understanding of microbiology, acidified foods, and regulatory standards—the team brings broad and practical expertise to every project. Each study is tailored specifically to the client’s product. There’s no one-size-fits-all template. Multiple experts review every project, and when unexpected variables arise or additional questions come up, the team often conducts extra testing at no added cost to ensure accuracy and insight. This flexibility allows Alliant to adapt quickly, make real-time informed decisions, and deliver reliable, science-backed outcomes. Because the lab controls the entire process, there’s no red tape or unnecessary delays—just a streamlined, technically sound experience from start to finish.

Bottleless Water Coolers Solution

Quench Canada simplifies access to great-tasting and consistently available water by eliminating the many inefficiencies associated with bottled water in the workplace. It's turnkey program sets a new standard for workplace hydration by fully managing the solution on behalf of its clients, from installation to service and support. With a cost-effective monthly rental model, customers can access point-of-use machines that dispense filtered still water, sparkling options and chewable ice. Pricing remains consistent regardless of usage, eliminating hidden costs. The machines are tailored to fit any layout, scale, or workplace culture and connect directly to the building’s waterlines. The need for deliveries and refills disappears, making it easy for companies to effortlessly scale as their requirements evolve. Distinguishing Quench is its customer-first approach embedded in every aspect of the business. Whether through tailored hydration solutions delivered by a knowledgeable sales team, dependable onsite service from skilled technicians, or dedicated support from the customer care team, Quench remains laser-focused on serving every customer. Clients ranging from small businesses to over 75 percent of Fortune 500 companies benefit from the same standard of excellence. “Customer first philosophy is not just a slogan for us,” says Montreal-based VP, David Lacombe. “It's a culture that empowers every employee to act with the customer's best interest in mind and to always create a consistently outstanding experience across every touch point.” This commitment becomes crucial as many companies struggle with rising prices, frequent delivery delays, ongoing environmental concerns, and the heavy lifting and storage strain associated with bottled water. But for Quench’s high-end, multi-location clients, the primary challenge is delivering a consistent, high-quality hydration experience to employees across all locations. Quench solves these challenges through three key strengths: an unmatched variety of solutions, experienced leadership, and a dedicated team. It offers one of the most comprehensive product portfolios in the market, including bottle-free water coolers, sparkling and flavored water dispensers, and ice machines. All systems are powered by advanced filtration technology that guarantees fresh and clean water anywhere in Canada. With over 30 years of industry experience and a market presence across North America, Quench is trusted by a broad spectrum of organizations, from schools and hospitals to factories, hotels, retailers, and thousands of small businesses. This deep expertise means it understands its clients' operational pain points and delivers solutions designed to meet real-world demands.

Foodservice Equipment

The foodservice industry is undergoing a dynamic transformation, driven by cutting-edge equipment and technology, to elevate and redefine the dining experience. Middleby [NASDAQ: MIDD], a leading developer of advanced solutions for commercial, industrial and residential foodservice, is at the forefront of this transition, elevating commercial kitchens globally with its modern products and systems. It operates in three business segments, including commercial foodservice equipment, residential appliances and food processing solutions. Middleby’s wide range of high-quality, customized products under various categories, like cooking equipment and beverage solutions, are designed to meet the evolving customer needs. Some of its popular products include commercial griddles, charbroilers and fryers, which are designed to streamline food preparation while maintaining high-quality standards. “The company has developed innovative solutions that have been quickly accepted as the industry standard, allowing customers to automate production lines with a low cost of ownership,” says Timothy FitzGerald, CEO. Middleby constantly expands its product offerings and makes key acquisitions to strengthen its position. Products like heavy-duty frying systems, slicers and breading equipment give the company a competitive edge. Its wide range of brewing and dispensing equipment is perfectly equipped to cater to the growing demand for quality drinks. One of its flagship products, the commercial griddle, offers unmatched performance and a perfect cook with every use. These are designed to help restaurants maintain consistency and maximize efficiency, even during the busiest hours. Staying on top of future trends like automation, digital technologies and IoT is top of mind at Middleby. One of the most significant developments in its portfolio is integrating modern technology into commercial kitchens. Its open kitchen IoT system allows restaurant owners and operators to remotely monitor and manage commercial cooking equipment across multiple locations through an easy-to-use online dashboard. This gives real-time insights into equipment performance, alerts for maintenance needs and a clearer understanding of energy consumption, all of which contribute to running a more cost-efficient and productive kitchen.

IN FOCUS

The Rise of Bottleless Water Coolers in Canada's Food and Beverage Sector

The Canadian food and beverage sector is shifting to bottleless water coolers, driven by improved water quality, operational efficiency, and sustainability, establishing them as a preferred hydration solution.

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Bottleless Water Cooler Solutions Enhance Efficiency and Sustainability in Canadian Food Service Settings

The Canadian food service industry is transitioning to bottleless water coolers, driven by enhanced efficiency, cost savings, and sustainability, thereby overhauling hydration by improving operational practices and reducing environmental.

Learn more

EDITORIAL

The Future of Foodservice in a Changing Market

As sustainability targets tighten and cost-efficiency becomes a priority, Canada’s food and beverage industry is embracing technology to drive progress. From bottleless water coolers to cutting-edge point-of-sale (POS) systems and next-gen food service equipment, businesses are adopting solutions that streamline operations, cut costs and elevate the customer experience.

Bottleless water coolers are gaining traction nationwide as a more sustainable alternative to traditional bottled water. These systems deliver clean, filtered drinking water while minimizing plastic waste and reducing expenses. Increasingly, they are becoming integral to corporate environmental strategies.

In the restaurant sector, POS systems are rapidly evolving to meet the demands of high-volume transactions, customizable menus and realtime performance insights. The latest cloud-based platforms simplify workflows with built-in analytics, contactless payment support and easy menu management. Intuitive interfaces and integrated staff training tools further improve efficiency and employee satisfaction.

Behind the scenes, food service equipment is undergoing a smart transformation. Today’s innovations include IoT-enabled refrigerators, energy-efficient ovens and precision cooking tools that reduce food waste and ensure safety. These next-gen systems are designed to lower energy consumption, optimize food quality and reduce costs, empowering businesses to meet sustainability goals without compromising service.

Canada’s food and beverage sector is moving toward a future where innovation and sustainability go hand in hand. In this edition of Food and Beverage Tech Review Canada, we spotlight the companies leading change across bottleless water, POS, and food service technology.

We also share expert insights on adapting to a rapidly evolving landscape. Huy Tran, national marketing director at Aburi Restaurants Canada, reveals how fine dining take-out responds to the rising demand for elevated at-home dining. Larry Williams, chief supply chain officer at Biscuitville Fresh Southern, highlights how the self-distribution model and real-time data tools help overcome supply chain disruptions.

As the industry continues to transform, the integration of sustainable technologies, customer-first strategies and operational intelligence is shaping the next era of food service. We invite you to explore the innovations and expert perspectives in this edition and discover how your business can thrive in a future defined by smart, sustainable solutions.

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