19fbtechreview.comDECEMBER 20193AdvanceApps for a Better Customer ExperienceIn addition to creating a better dining experience, our user-friendly apps and technology help our restaurant clients save time, increase profits, and improve retentiondetermined by the success of their clients. So while the clients focus on their business, 3Advance handles the technology aspect for them.With expertise in scalable APIs and modern cloud technology, 3Advance leverages AI to help forward-looking companies deliver the best customer experiences possible. For example, iBeacons and geo-location triggers can help hosts prepare for their customers' arrival and respond proactively to their known preferences and dietary restrictions. "By harnessing the power of AI, machine learning, and business intelligence technologies, our clients use the power of data to make smarter decisions, like setting up at the best possible locations or offering discounts at the right times," says Murphy.3Advance works closely with business owners in every phase of product development, from prototyping through final release, making sure to take advantage of their clients' knowledge of their industry and their customers. Recently, entrepreneur Alex Cohen approached 3Advance to develop a feature-rich, two-way marketplace for his food ordering startup TwentyTables. 3Advance designed the cloud API and native mobile apps, incorporating their technological know-how and Alex's expertise. The app included features like geo-location, push notifications, friend-locators, payment integrations, location sharing, and gamification elements to increase user engagement--and ultimately profit. Owing to its skilled team and in-depth expertise, 3Advance was able to fully develop, test, and release the platform and the app in less than six months for roll-out to multiple cities on the East Coast.Unlike many of its competitors, 3Advance helps clients hit the market as quickly as possible without spending too much capital. The company also invests in some of its innovative startup clients and always offers advice, guidance, and moral support. The team looks forward to advancing food and beverage technology even further, and delivering the best possible customer service to guests.
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